Confronting Toxicity

Average leaders get things done. Exceptional leaders build environments where others get things done.

Average leaders fix. Exceptional leaders build.

You begin thinking leadership is all about results, but come to learn it’s about the way we treat each other. Results matter, but how you achieve results matters more.

“Results only” is the formula for toxicity.

Great places to work are about the way things get done.

When all that matters are the numbers, eventually, people don’t matter.

How:

Exceptional leaders embrace the power of how.

1. How are we connecting?
2. How do we support each other?
3. How does the team feel?
4. How is respect expressed?

Exceptional leaders define “the way” things get done.

Courageous leaders challenge back-stabbing and office politics, for example. They say, “That’s not the way we do things around here.”

Evaluate:

Organizations that neglect how things get done become lousy places to work. Frankly, soft-skills are hard…